SHIPPING
We offer FREE SHIPPING on all orders that ship within the continental United States. There is no minimum purchase amount required.
RETURNS/EXCHANGES
Merchandise may be returned within 30 days of receiving the order. Credit will be issued in the original form of payment. Merchandise must be returned in the original condition received (unworn, unwashed, with tags attached).
NOTE: NO RETURN SHIPPING LABEL WILL BE ISSUED. You are responsible for the return shipping. Sweet Soul will ship exchange item(s) back to customer for free. We are only able to exchange an item for the same item in a different size/color.
**Please make sure to get a tracking number for your retuned package. We are not responsible for lost packages**
All returns must be sent to the following address:
Attn: Returns - Premium Recycled Threads
1080 S. Kimball Avenue
Suite 130
Southlake, TX 76092
Refunds may take 7 to 10 business days after receipt of return to process.
GIVEAWAYS
There is no purchase required to enter any giveaway contest hosted by Premium Recycled Threads through their social media platforms. Giveaway merchandise are not eligible for any returns, refunds, or exchanges.